As a service to our patients, Saint Francis Medical Center submits our bills to your insurance company, Medicare or Medicaid. We will do everything possible to expedite your claim.
Please remember your policy is a contract between you and your insurance carrier. You will be financially responsible for payment of your Medical Center bill. To assist you in fulfilling your financial obligations, we offer several payment plans.
If you have health insurance, please bring a copy of your insurance card with you when you register. Your employer or insurance company may require additional forms as well. Please familiarize yourself with the terms of your insurance coverage to ensure you are meeting all requirements prior to your care. Call your insurance carrier if you have any questions.
If you have an HMO or PPO, you may have special requirements, such as a second surgical opinion or pre-certification, for certain tests or procedures. It is your responsibility to make sure the requirements of your plan are met. If you fail to meet your plan requirements, you may be financially responsible for all or part of the services you receive here. Some physicians may not participate in your healthcare plan and their services may not be covered. Call your HMO or PPO if you have any questions.
If you are covered by Medicare or Medicaid, bring your card with you to verify eligibility. Medicare specifically excludes payment for certain items and services, such as cosmetic surgery, some oral surgery procedures, personal comfort items, some self-administered drugs in an outpatient or overnight stay, and others. You are responsible for all Medicare deductibles and co-payments. If you have questions about your coverage under Medicare, call 800-MEDICARE (633-4227).
Medicaid has payment limitations on a number of services and items, such as the cost of a private room (unless medically necessary). If you have questions about your coverage under Medicaid in Missouri, call 800-392-2161. If you have no health insurance, our patient account representatives can discuss financial arrangements with you. We can also help you apply for Medicaid or other government assistance programs.
Your Medical Center bill includes all of the services you received during your stay. Charges fall into two categories:
A basic daily rate that includes your room, meals, nursing care, housekeeping, etc.
Charges for special services, including physician ordered items and procedures or tests, such as X-rays and laboratory tests.
You may be billed separately by physician specialists for professional services you received during your stay at Saint Francis. These specialists may include pathologists, radiologists, cardiologists, anesthesiologists and others who are required to submit separate bills to you. If you have questions about any of these bills, please call the number printed on their statements.
Patients are responsible for meeting the financial obligations of their healthcare as promptly as possible. Saint Francis Medical Center provides discounts and financial assistance for patients who qualify.
For more information, call 573-331-5182 or 573-331-5256.