As of midnight Wednesday, March 4, the current contract between Saint Francis Healthcare System and UnitedHealthcare expired with no new agreement in place.
Beginning today, Thursday, March 5, Saint Francis facilities are no longer in-network with United.
For now, all Saint Francis physicians remain in-network. Patients should continue to see their Saint Francis physicians.
Federal law protects patients seeking emergency care. Your insurance company can generally not charge you more for emergency room services at an out-of-network hospital when receiving emergency care. Patients have access to our Level III Emergency and Trauma Center regardless of our contract status with United.
Saint Francis facilities and services currently out-of-network with United are:
- Saint Francis Medical Center (including all lab specimens collected at any location and sent to Saint Francis Medical Center for processing, imaging and non-emergent inpatient services)
- Family Birthplace (labor and delivery)
- Specialty Clinics Including: ALS Clinic, Cape Neonatology Specialists (follow-up clinic), Cape Pain Specialists, Cape Radiation Oncology, Cape Trauma Specialists (follow-up clinic), Genetic Counseling, Home Health and Hospice, Heart Valve Center, Pain Management Center, Oncology Pain Clinic (within Cape Medical Oncology), Specialty Clinic, Vein Center, Weight Loss Solutions, Womancare and Wound Healing and Hyperbaric Center
All primary care and urgent care locations remain in-network.
Patients who wish to proceed with services at Saint Francis are welcome to do so. Just because United considers us out-of-network does not necessarily mean our healthcare services will be “higher priced.” We will be happy to provide a personalized estimate of your costs for any care in advance. Please call Patient Financial Services at 573-331-5217.