Masks Are Required at All Saint Francis Locations
COVID-19 Policies & Information

Saint Francis Takes COVID-19 Precautions

March 13, 2020
Coronavirus under a microscope

Saint Francis Healthcare System is taking the Coronavirus Disease (COVID-19) pandemic very seriously. We are monitoring the situation continuously and following the guidance and direction of the Centers for Disease Control (CDC). We are taking the proper precautions as recommended by the CDC.

If you are exhibiting symptoms of COVID-19 – fever, cough and shortness of breath – we recommend you stay home and self-quarantine. The Missouri Department of Health and Senior Services activated a statewide public hotline for citizens or providers needing guidance regarding COVID-19. The hotline can be reached at 877-435-8411. The hotline is operated by medical professionals and is available 24 hours a day, 7 days a week. The hotline can address any concerns regarding symptoms.

If you are having a medical emergency, please proceed to the nearest emergency room. If you are not in need of life-saving services, please do not come the Emergency Department. Please call the Missouri Department of Health and Senior Services hotline for guidance.

At Saint Francis, we have set up Incident Command and are taking a team-based approach to managing this situation. Incident Command is a widely used emergency management system utilized for the strategic and comprehensive management of emergencies. Incident Command Chiefs are meeting three times daily and are responsible for specific areas of organizational response.

For the safety of our patients, visitors, volunteers and colleagues, Saint Francis Medical Center is taking the following actions, effective today:

  • We are limiting visitors until further notice. Only TWO visitors will be permitted per patient for the entire hospitalization. No visitor under the age of 12 will be permitted. All visitors will be screened upon each entry into the Medical Center. NO visitors will be permitted for adult ICU and isolation patients. Only ONE visitor will be permitted for emergency patients. We recommend that anyone over the age of 55 not visit Saint Francis Medical Center.
  • We have restricted entrance to the Medical Center. All visitors and patients will enter at specific locations.
  • We will begin screening all visitors and employees upon entering the Medical Center.
  • We have suspended Volunteer services.
  • We are limiting vendors. Only essential vendors will be permitted.
  • Mass and perpetual Eucharistic adoration is canceled on-site until further notice and will be held at St. Mary’s Cathedral in Cape Girardeau. Mass will be held at 11 am, Monday through Friday.
  • We are no longer permitting outside groups to use our conference rooms.
  • We are limiting on-site staff meetings and using web-based communication platforms to communicate with employees and off-site clinics.

We have thoroughly checked all personal protective equipment (PPE) supplies and increased central equipment supplies. We are sufficiently supplied for all healthcare needs.

We will continue to keep the community updated. Additional information and updates can be found on our website at

Please note that all restrictions and actions are subject to change at any time.

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