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UnitedHealthcare Issues Termination Notice; Saint Francis Out-of-Network on March 5

On November 6, 2019, UnitedHealthcare issued a termination notice to Saint Francis. On March 5, Saint Francis Medical Center will be out-of-network with United.

We are disappointed to share that United has chosen to put profits over patients by terminating its agreement with Saint Francis Medical Center, denying our neighbors across southeast Missouri in-network access to our nationally recognized care. United has created this disruption.

While other healthcare providers are raising prices, Saint Francis has gone against industry norms by lowering prices 25 percent since 2018. These price decreases are intended for our patients, and for our employers. United is benefiting from these price decreases and, instead of passing on the savings to employers, is increasing premiums while trying to tier and steer Saint Francis Healthcare System from United plans.

In addition to steering patients away from Saint Francis, and even though Saint Francis has provided a 25 percent decrease in rates, United is demanding Saint Francis accept further radical payment cuts. This is unacceptable and puts at risk our ability to deliver Mission-driven healthcare to the communities we are called to serve.

United is increasing member premiums, generating billions in profits each quarter. While United is focused on profitability, Saint Francis remains committed to delivering the accessible, quality care members of our community have known and trusted for 145 years.

Saint Francis has offered United a fair contract proposal and we will continue to keep our community informed as negotiations progress. As it stands today, Saint Francis will be out of network with United on March 5, 2020. For the most up-to-date information, we encourage you visit

Guided by our Mission to provide a ministry of healing, wellness, quality and love inspired by our faith in Jesus Christ, our priority is to serve all who enter our doors with dignity, compassion, respect and joy.

Our mission will never change! However, United’s actions jeopardize our ability to maintain the services and care that our community has come to trust and expect.

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