In January 2020, Saint Francis Medical Center received a four-star quality rating from the Centers for Medicare & Medicaid Services.
The Centers for Medicare and Medicaid Services Hospital Compare methodology calculates a star rating in order to easily compare overall hospital quality. Ranging from one to five stars, the rating reports on timely and effective care in key areas of quality so patients can learn how often Saint Francis and other hospitals perform recommended treatment for patients with specific conditions.
“We are extremely proud of our four-star rating,” says Dr. Maryann Reese, President and Chief Executive Officer of Saint Francis Healthcare System. “Every member of the Saint Francis Family plays an integral role in turning acceptable care into exceptional care. We remain committed to providing the safest and highest quality of care to the communities we are called to serve.”
Hospital Compare lists information about the quality of care of Medicare-certified hospitals across the country. Hospital Compare provides a snapshot of the quality of hospitals by looking at overall hospital rating, general information, survey of patients’ experiences, timely and effective care, complications and deaths, unplanned hospital visits, psychiatric unit services and payment and value of care. It uses a one- to five-star scale to rank hospitals on overall quality.
Saint Francis is well on its way to receiving a five-star rating, which less than ten percent of hospitals in the nation receive. “When you start competing on quality, the level of excellence at every organization in that region improves,” comments Stephanie La Pierre, MBA, BSN, RN, CSSBB (ASQ), CPHQ, CPHRM, Chief Performance Improvement Officer at Saint Francis. “The people who win are our patients and community.”