Can I send correspondence to a patient?
Saint Francis can receive and deliver letters and emails to patients. Correspondence to patients is delivered daily by our volunteers. Emails to patients can be submitted online. Correspondence which arrives after a patient has been discharged will be forwarded to the patient’s home.
Are there ATMs at the Medical Center?
An ATM can be found just outside the Tuscan Sun Restaurant (Entrance 4, lower level)
What food & drink options are available at the Medical Center?
- Tuscan Sun Restaurant – Offers a wide selection of meals and snacks to visitors. Located on the lower level of the Registration Center – Entrance 4.
- Fresh Healthy Café – Offering healthy fast-casual food with ample seating, as well as carry-out, delivery, online ordering and catering options. Specializing in pure smoothies, fresh squeezed juices, and nutritious meals such as protein bowls, wraps, salads, paninis and soups. Also offering gluten free, vegan, plant-based protein and dairy-free options. Fresh Healthy Café is located at Entrance 8, and is open Monday-Friday 7 am – 7 pm.
- Fresh Express – Smoothies, wraps, salads, coffee, tea and sweet items are on the menu at Fresh Express, located at Entrance 1 and open Monday-Friday from 9 am – 4 pm.
- Vending Machines – Vending machines are available 24 hours a day in various locations throughout the Medical Center.
What hours are patients allowed to receive visitors?
We recognize the importance of support from family and friends during your stay. Specific visiting hours have been established to ensure the comfort and privacy of all patients. Visiting hours are 8 am to 8 pm, seven days a week. Intensive Care Unit visiting hours vary depending on the condition of the patient. Please check with the patient’s nurse for appropriate visiting times.
Does the Medical Center have a Gift Shop?
Does Saint Francis offer notary service?
Notary service is available to patients free of charge. To arrange for this service, ask a member of your patient care team. Please note that proof of identification will be required.
Is there a map of the Medical Center?
Does Saint Francis charge for parking?
No. Free parking is available for patients and visitors in designated areas near each building on the Medical Center campus. If desired, a Public Safety Officer will escort you to your vehicle.
Do local hotels offer discounts to family members of Saint Francis patients?
Can I access my patient record online?
Is there an online listing of Saint Francis-related upcoming events?
Upcoming events are listed on our online events calendar.
Where can I find more information about providers at Saint Francis?
Please visit our online provider directory.
Is there a fitness center at the Medical Center?
Does Saint Francis offer financial assistance?
Saint Francis Healthcare System provides very good care to all patients, even if they cannot pay. If you cannot pay your medical bill(s), Saint Francis offers various options under our Financial Assistance Program.
What insurance does Saint Francis accept?
You can learn more about insurance accepted at Saint Francis online. You may request an estimate of charges for upcoming procedures/services.
Can I request an estimate for an upcoming procedure?
Can I pay my bill online?
You can pay your bill online through MyChart.
Where can I learn more about career opportunities at Saint Francis?
Please visit our Careers site.