On My Way: Get Urgent Care Fast, Convenient and On Your Schedule

Close-up of woman using online calendar on mobile phone to plan her week

Whether you need to see a provider from home or visit one of our walk-in clinics, Saint Francis Urgent Care makes it easy to get the care you need, when you need it. Choosetfrom virtual urgent care or in-person urgent care and use our On My Way feature below or in MyChart to view wait times and let our team know you’re coming.

Care is available for adults and children ages two and older.

Virtual Urgent Care: See a Provider from Anywhere

Saint Francis Healthcare System offers convenient virtual urgent care visits through secure video, right from your smartphone, tablet, or computer. Virtual visits are available seven days a week and are ideal for many common health concerns.

During your visit, a provider will:

  • Evaluate your symptoms
  • Provide a diagnosis and personalized care plan
  • Prescribe medication, if medically appropriate

If additional testing (such as a urinalysis) is needed, you may be asked to visit a nearby Saint Francis clinic.

Virtual Urgent Care Hours
Monday – Friday: 8 am – 7 pm
Saturday – Sunday: 8 am – 5 pm

Common Conditions Treated with Virtual Urgent Care

Our providers can diagnose, treat, and prescribe medication (when appropriate) for many non-emergency conditions, including:

  • Heart, lung, and upper respiratory symptoms
  • Stomach and digestive issues
  • Urinary and reproductive health concerns
  • Muscle and joint pain
  • Skin and eye conditions
  • Dental concerns
  • Mental health needs

What You Can Expect

When you choose Saint Francis Virtual Urgent Care:

  • Your visit is with a Saint Francis Medical Partners provider
  • Your After Visit Summary is available in MyChart
  • Your care team, including your primary care provider and specialists, is informed for follow-up
  • You’ll be guided to in-person care if additional testing is needed

Prefer an In-Person Urgent Care Visit?

Saint Francis offers walk-in urgent care locations with extended weekday and weekend hours. No appointment is ever needed. Our urgent care physicians treat a wide range of non-life-threatening illnesses and injuries that need prompt attention.

Conditions Commonly Treated in Person

  • Ear infections
  • Sore or strep throat
  • Bronchitis
  • Colds or flu
  • Upset stomach
  • Vomiting or diarrhea
  • Cuts or lacerations
  • Hives or rashes
  • Bruises or sprains

View Wait Times with On My Way

With On My Way, you can see estimated wait times and alert our urgent care team that you’re coming before you arrive. This helps:

  • Reduce time spent in the waiting room
  • Speed up the check-in process
  • Allow our staff to prepare for your visit
  • Simply view wait times, choose a location, and let us know you’re on your way.