DAISY Award / Sister Gramen Gratitude Award

The DAISY Award is a national recognition program through the DAISY Foundation to recognize nurses who provide above-and-beyond compassionate care to patients and families. The Sister Gramen Gratitude Award is a recognition program through Saint Francis Healthcare System to recognize our non-nursing colleagues who provide extraordinary care and kindness to all through the work they do in our Healthcare System. Three DAISY Awards and three Sister Gramen Gratitude Awards will be awarded quarterly to recognize colleagues who work hard to live our Mission.

Barron Receives DAISY Award

On October 26, 2022, Maggie Barron, RN, registered nurse from Saint Francis Medical Center’s Emergency Department, was awarded the first DAISY Award at Saint Francis Healthcare System. The DAISY Award is a national recognition program through the DAISY Foundation to recognize nurses who provide above-and-beyond compassionate care to patients and families. The DAISY Award, along with The Sister Gramen Gratitude Award was introduced to Saint Francis this past July as a recognition program for colleagues, rooted in the principle of “Where People Come First.” There will be three Sister Gramen Gratitude Awards and three DAISY Awards given each quarter.

Barron received nominations from grateful patients and their family members, who noted “kind, empathetic, knowledgeable, hardworking, competent, respectful and committed are just a few words to describe Maggie.” Nominators noted that Barron’s advocacy for patients, commitment to their care and ability to make her patients and family members feel at ease in a time of distress make her an extraordinary nurse.

Maggie Barron, RN accepts a 2022 Daisy Award

One nominator accredits Barron for her kindness and compassion through her father’s last days. “The entire way Maggie handled my father’s situation was comforting,” the nominator notes. “Maggie showed compassion and empathy beyond what most nurses I have encountered have. Maggie had the ability to deliver news and plans for care with love and understanding for our situation; I was so thankful to have her as my father’s nurse in his last days.”

When asked what else the selection committee should know about Barron, nominators answered, “the word outstanding is the best word I could use to describe her,” and, “I have never met her before, but I felt at ease knowing she was taking care of my loved one.”

Thank you, Maggie, for the tremendous amount of kindness and love you demonstrate to make a meaningful impact on our patients, colleagues and community!

Beattie Receives DAISY Award

On November 1, Sara Beattie, RN, registered nurse at Cape Physician Associates, a Saint Francis Medical Partner, received the DAISY Award. The DAISY Award is a national recognition program through the DAISY Foundation to recognize nurses who provide above-and-beyond compassionate care to patients and families. The DAISY Award, along with The Sister Gramen Gratitude Award, was introduced to Saint Francis this past July as a recognition program for colleagues, rooted in the principle of ‘Where People Come First.” There will be three Sister Gramen Gratitude Awards and three DAISY Awards given each quarter.

Sarah Beattie, RN accepts a 2022 Daisy Award

Beattie’s nominations described her as extraordinary, kind and an excellent communicator. ‘Sara treats all our families with the utmost kindness, respect and compassion,” one nominator describes. ‘She greets each patient with a smile and friendly attitude, talks with families during her time in the room giving immunizations and cheers on pediatric patients when they have been really brave with immunizations.”

Nominators praise Beattie’s commitment to putting colleagues and patients first. ‘Sara will take time out of her busy day to help providers with needs or call families just to check in to make sure their kids are doing okay if they have been seen recently for illness or called in previously with concerns,” one nominator says.

Additionally, nominators praise Beattie for her positivity. ‘She is always positive, even on very busy days where workloads can seem overwhelming,” nominators claim. ‘She goes above and beyond to make sure our patients have a great experience at Saint Francis, whether it be thoroughly answering questions on the phone or providing a calm and positive experience in the clinic.”

Thank you, Sara, for going above and beyond to make an extraordinary impact on our patients, colleagues and community!

Heinsman Receives Sister Gramen Gratitude Award

On Wednesday, October 26, 2022, Greg Heinsman, Chaplain in Pastoral Care at Saint Francis Medical Center, received one of the inaugural Sister Gramen Gratitude Awards. This award is named after Sister Engelberta Gramen, one of three founding Sisters of the initial St. Francis Hospital in Cape Girardeau in 1875. The award celebrates colleagues who extraordinarily exemplify the Mission, Vision and Values of Saint Francis Healthcare System. The Sister Gramen Gratitude Award, along with The DAISY Award, were introduced to Saint Francis this past July as a recognition program for colleagues, rooted in the principle of “Where People Come First.” There will be three Sister Gramen Gratitude Awards and three DAISY Awards given each quarter.

Greg Heinsman poses after receiving the Gramen Award

The nominators for this award describe Heinsman as, “one of the most caring, empathetic individuals at Saint Francis,” and praise the way his compassion, kindness and personable demeanor inspires faith to patients and colleagues alike. His love and support through this role is not only essential to our Ministry, but to support patients in critical care moments and beyond.

“Greg is unique because he is truly essential in the spiritual element of holistic care,” his nominator notes. “He meets patients where they are to support them spiritually and help optimize their healing. In doing so, he has also successfully brought many patients to faith.”

When asked if the nominator would like to add anything else, they noted, “Greg is just the best! He is such a kind soul and works so hard to keep our Mission alive and be a support to all throughout our Ministry. I cannot think of anyone more deserving.”

Thank you, Greg, for the commitment and dedication you have to our patients, colleagues and entire Healthcare System!

King Receives Sister Gramen Gratitude Award

On Wednesday, November 2, 2022, Lisa King, CNA, certified nurse assistant in the Orthopedic-Surgical department at Saint Francis Medical Center, received the Sister Gramen Gratitude Award. The Sister Gramen Gratitude Award and DAISY Award were introduced to Saint Francis Healthcare System this year to recognize colleagues and nurses with a passionate commitment to our Mission, Vision and Values, rooted in the principle of “Where People Come First.” There will be three Sister Gramen Gratitude Awards and three DAISY Awards given each quarter.

King received nominations from volunteers, patients, providers, colleagues and more, which is a testament to the impact she makes on all who enter the Medical Center. “Lisa is a welcoming and considerate colleague and is caring and empathetic towards all of her patients regardless of their demeanor,” one nominator states. “She is the first person you would want to see on your first day on the job or as a patient arriving to the floor because she has a calming nature that assures you everything is going to be okay.”

Lisa King, CNA accepts a Sister Gramen Gratitude Award

Frequent words used to describe King throughout her nominations include caring, empathetic, hardworking, positive, friendly, loving, cheerful, ray of sunshine and a Godsend. “I have never seen Lisa giving less than 150 percent of herself,” another nominator adds. “Her joy is infectious, and her work ethic is unmatched.”

When asked if there was anything else the nominating committee should know, a nominator answered, “I have heard patients call her an angel, a blessing and amazing just to name a few. She is truly one of a kind and an asset to Saint Francis; the world would be a better place if there were more Lisa’s in it.”

Thank you, Lisa, for your outstanding commitment to our patients, colleagues and community!

Pender Receives Sister Gramen Gratitude Award

On Monday, October 31, 2022, Margaret Pender, CNA, certified nurse assistant at Saint Francis Home Health and Hospice, received the Sister Gramen Gratitude Award. The Sister Gramen Gratitude Award and DAISY Award were introduced to Saint Francis Healthcare System this year to recognize colleagues and nurses with a deep commitment to our Mission, Vision and Values, rooted in the principle of “Where People Come First.” There will be three Sister Gramen Gratitude Awards and three DAISY Awards given quarterly.

Pender’s nominations reflected a deep commitment to bringing joy to patients and their families during an extremely tough time. “Many of Marge’s patients come to feel like she is part of their family,” one nominator notes. “Her care brings peace and joy to each patient’s life she touches. Quality shines through in every job Marge does; she goes above and beyond for every patient and her colleagues.”

Margie Pender, CNA accepts a Sister Gramen Gratitude Award

Nominators credit Pender’s commitment to her faith and the joy it brings to those around her. When asked what makes Pender unique in the care she provides, a nominator answered, “her love for God and others. She speaks God’s love in all situations.” Another nominator adds, “Marge loves God and is not afraid to share with anyone how great He is and how working here is a part of her ministry. Her faith is unwavering, and stronger than almost anyone I know.”

When asked if there was anything else the selection committee should know about Pender, nominators answered, “Marge has a servant’s heart, which inspires me to try to be more like her every day. She is truly a rare gem here at Saint Francis.”

Thank you, Margie, for your unwavering commitment to our patients, colleagues and community!

Thurman Receives DAISY Award

On November 4, Kalyn Thurman, RN, registered nurse in the Intensive Care Unit at Saint Francis Medical Center, received the DAISY Award. The DAISY Award is a national recognition program through the DAISY Foundation to recognize nurses who provide above-and-beyond compassionate care to patients and families. The DAISY Award, along with The Sister Gramen Gratitude Award, was introduced to Saint Francis this past July as a recognition program for colleagues, rooted in the principle of “Where People Come First.” There will be three Sister Gramen Gratitude Awards and three DAISY Awards given each quarter.

Kalyn Thurman, RN accepts a 2022 Daisy Award

Thurman’s nominators describe her as empathetic, caring, patient, strong, kind and an advocate for her patients. “Kalyn is the kind of nurse I would want to care for me or anyone else in my family,” one nominator states. “When we come to visit my dad in the SICU and see her, we know, without a doubt, we can breathe a little easier since Kalyn is there, whether she is his nurse or not.”

Along with excellent patient care, Thurman’s nominators describe her as an amazing team member and inspiration to fellow colleagues. “Kalyn has a strong clinical presence in the ICU and serves as a mentor for many new and experienced nurses,” one nominator describes. “She is a powerhouse at the bedside, always so kind, caring and supportive of not only our patients but our colleagues as well.”

When asked what else the selection committee should know about the nominee, one nominator says, “I have met and gotten to know hundreds of nurses over the years, and I would say Kalyn is most definitely in the top ten of the best nurses I know.” Another nominator adds, “Kalyn’s consistent commitment to high-quality, personalized care truly makes a difference in the patient experience.”

Thank you, Kalyn, for your outstanding care and commitment to making an impact in the lives of our patients, colleagues and community!