Financial assistance at SFMC

Financial Assistance

Saint Francis Healthcare System (“SFHS”) offers financial assistance to financially needed patients that see certain physicians, under SFHS’s financial assistance program (“FAP”). Under SFHS’s FAP, patients may not be charged more than the amounts generally charged to patients with insurance, for emergency or other medically necessary care.

There are certain categories of patients that automatically receive deductions from their bills:

1. Uninsured patients automatically receive a discount of 75 percent from the amounts billed to them. Patients are not required to submit an application to qualify for this discount.

2. Certain patients may automatically receive a discount of 100 percent from the amounts billed to them, based upon certain publicly available information, including the patient’s: household income; marital status; employment; estimate of household size; and, estimate of residential value. Patients are not required to submit an application to qualify for this discount.

If a patient does not qualify for either of these discounts, or, if a patient only qualifies for the uninsured patient discount, the patient may apply for Charity Care. Patients are eligible to receive Charity Care, a 100 percent discount from the amounts billed, if the patient’s taxable income is at or below 300 percent of the national poverty guidelines and the patient’s assets are less than $50,000 (excluding principal residence and personal vehicle).

In order to apply for Charity Care, a patient must submit an application, their most recent Federal Tax Return (or IRS verification of non-filing) and current and complete bank statements for all accounts (summaries are not acceptable) to SFHS at: Business Office, Saint Francis Medical Center, 211 Saint Francis Drive, Cape Girardeau, Missouri, 63703.

The FAP policy and application are available in-person at, or by mailed request to, Business Office, Saint Francis Medical Center, 211 Saint Francis Drive, Cape Girardeau, Missouri, 63703, or online at www.sfmc.net. SFHS’s Business Office is available to provide information regarding the FAP or to assist patients with the SFHS application process, and may be reached at 573-331-5217.

The FAP Policy, application, and this plain language summary are available in other languages, upon request.

Complete Financial Information is available here

A list of participating providers is available here

Credit and Collection Policy is available here

Financial Guidelines

Patient will need:

  • Last year’s tax returns
  • Current bank statements
  • Total earnings from all family members living in the household

Patients must also show that family income is at or below 300 percent of the national poverty guidelines, according to the family size, as published by the U.S. Department of Health & Human Services. Assets must not total more than $50,000, except for permanent residence.

Family Size/Annual Gross Household Income

1 …………………….. $35,310

2 …………………….. $47,790

3 …………………….. $60,270

4 …………………….. $72,750

5 …………………….. $85,230

6 …………………….. $97,710

7 …………………….. $110,190

8 …………………….. $122,670

Add $12,480 for each additional member above eight.

Updated July 1, 2016

Health Services Financing

Not all patients are able to pay for their out-of-pocket expenses upon receipt of their invoice. Therefore, special arrangements have been made with Commerce Bank to offer a Health Services Financing account as a payment option that offers:

  • Easy enrollment
  • One monthly payment
  • Ability to fund multiple services on one account
  • 0% interest

For more information, contact your business office today at 573-331-5217.

Contact

Click below to download an application for financial assistance or visit the Saint Francis Business Office to request an application. Please call 573-331-5217 if you have any questions.