Patients of Saint Francis’ Center for Joint Replacement & Revision share their experiences in their own words.
General CJRR Testimonials
Staff recognition: Amy, Ronnie, Morgan RN
Very caring and clean place. Got to room fast when I called.
Thank you! Staff recognition: Lisa (NA), Amy, Ronnie, Hannah
Loved the therapy. Ronnie was great. Amy was so upbeat.
From beginning to end, everyone was great. I could not ask for more. The best care I have ever had. This was my 14th surgery so I have a lot of experience at different hospitals.
Overall, it was not very good but perfect!!!!
Up to this point in time it has been beyond belief how this facility and staff could make major surgery turn out to be like pulling a splinter from one’s finger. Thank you for all that you have done. Each and every one on my team were excellent professionals.
Everything explained well. Very polite and professional. Staff some of the best.
Each and every one here at Saint Francis hospital was exceptional, professional, and awesome. So happy I chose Saint Francis.
Very satisfied with service and the professionalism of staff. I’ve been in Saint Francis many times before and the services keep improving.
Have had a very good experience, enjoyed my stay. The staff was excellent. They had me completely prepared for all this.
Everyone went out of their way to be nice and helpful.
Treated extremely well & would recommend this hospital to anyone!
The whole staff was very professional and caring, enjoyed each member. They were so helpful on all issues that came about! My surgeon was very thorough when explaining the knee replacement surgery. If I was to rate overall, 10+
All staff from registration to the day I went home were very caring, kind, and knowledgeable. It was very obvious that my recovery and comfort was the #1 goal.
I could not say enough good things about care and service from everyone here. Please accept our heartfelt thank you!! Staff Recognition: all
Very professional and a lot of fun. Enjoyed every session. Staff Recognition: all
Great care, everyone was so helpful. Thank you. Staff Recognition: everyone was so nice. I couldn’t pick just one!
Everyone was so good to us and we had a great time laughing with us. One of the best medicines there is, but they were also very professional with their jobs. Staff Recognition: So many would be hard to choose
Praise for Dr. Edwards & Staff
Physical Therapy staff was encouraging, supportive, and gave tips for therapy exercises at home. Pain was controlled most of the time. All information was helpful to make recovery successful.
Staff Recognition: Lisa, who was wonderful to me and Ronnie was outstanding, kept pushing me. All staff was wonderful and of course Dr. Edwards, loved my flowers. Hannah was wonderful.
Couldn’t have expected better treatment!
All of therapy was great. Staff Recognition: Lisa
Staff and nursing was very supportive in all stages of my stay. Staff Recognition: they all did a great job.
The nursing staff was excellent. They are kind and try to take care of all of your needs. They therapy group was very caring, didn’t try to push you to the point you don’t want to be there. I think they do an excellent job. The class helped me understand what I was going to be going through and I think Dr. Edwards is very good. Staff Recognition: I can’t choose just one because they were all so nice. Did an excellent job. God Bless each and every one.
Really great program. Very nice people. Staff Recognition: They are all great!
Staff Recognition: Ron and Hannah very good therapists. Lisa King great aid.
Staff Recognition: Lisa was great. Shyann was also great and nurse Morgan was awesome.
PT was enjoyable even though it was “work.” The joint replacement info meeting was very informative and beneficial for reference. Staff Recognition: Hannah Dirnberger, Ronnie (in PT), Shyann, LPN.
Staff recognition: Ronnie, Christine
Everyone was great. Thanks! All was good!
Staff Recognition: Lisa, she was wonderful.
Staff Recognition: All staff should be recognized, very good, A+.
Staff Recognition: My CNA Lisa was wonderful and caring.
Team is prompt, friendly, and knowledgeable. Staff Recognition: total team
Everyone was very nice and helpful! Staff Recognition: Sawyer, night guy, got the pain under control. Lisa did everything to help our stay feel like at home.
Very professional. Staff Recognition: Night staff and Ronnie.
The overall experience has exceeded our expectation. The staff has been amazing. All were very caring and always accommodating. The hospital food, parking, and location was great. The Doctors were fabulous. Staff Recognition: Everyone
This was his 4th experience with knees-prior 2 partial, then 1 full replacement, and now the other one. Staff Recognition: Ronnie was 5 stars.
All staff were great! Staff Recognition: Danielle, nurse’s aid.
Everyone was friendly and courteous. Staff Recognition: Everyone that helped me with my stay at the hospital.
Staff Recognition: Hannah, Ronnie, Lisa, and all staff were exceptional. Everyone was caring and excellent.
Staff Recognition: all the PT people
Staff Recognition: Nurse Sawyer excellent on nights. Lisa was great in the morning.
Staff Recognition: Everyone was helpful and nice.
Everyone here is so nice and helpful.
Staff Recognition: Ronnie and Hannah
Staff Recognition: all the nursing staff was exceptional.
Praise for Dr. Knight & Staff
All the staff was very personable and helpful.
All staff was excellent!
Lisa K is awesome in every way.
They were all great!
Lisa was very good. Jane and Ronnie and Amy-you all are the best.
Thanks a lot and good luck.
Amber was the greatest! Very professional & caring.
Everybody very professional and did their best to ease my pain. Staff recognition: Lisa, Ronnie, Dee
Staff recognition: Lisa, Paige, Dee, Amber
Staff recognition: Lisa, Mary, David, Ronnie and Amy
Staff recognition: Jane Ellen
Staff Recognition: Lisa, CNA and Alyssa, RN; Ronnie, Dee, and Hannah from therapy.
Overall it was not very good but perfect!!!! Staff Recognition: Lisa, Morgan, Hannah, Ronnie, Dr. Knight, Dee
Overall satisfaction. Staff Recognition: Hannah and Ronnie
Everyone was very helpful and kind. Their info will help at home. I enjoyed the class and therapy even if it hurt.
Staff Recognition: All physical therapy personnel were wonderful. Went above and beyond for us. Allison and Kayla on the floor were great.
Staff Recognition: Lisa, NA; Hannah, RN efficient.
Each and every one here at St. Francis hospital was exceptional, professional, and awesome. So happy I chose St. Francis.
Staff Recognition: Lisa, Ronnie very good
Everybody was awesome. Thank you.
Treated extremely well and wound recommend this hospital to anyone!
Staff Recognition: all
Staff Recognition: Everyone
I have been taken care of. LISA is a rock star! She has the best attitude and really went above and beyond. The PT staff is great!! Danielle kept me very comfortable and I finally slept. Staff Recognition: Lauren, Lisa, Danielle, Hannah, Ronnie, Laura
Everyone involved were very professional and caring.
Very good staff in all departments.
Very good service.
The therapy staff was amazing. They answered all our questions and showed us different ways to do things we knew or thought we knew how to do. Staff Recognition: Lisa the aid on the floor was so helpful and made my mom feel safe and ready to do all this. Dee in therapy was so helpful, told mom ways to do every day activities easier!
Staff Recognition: Charlene, Patrick, Jane, Holly
Fantastic group. Will not dread coming back in 6 months for left leg. Staff Recognition: Hannah, Ronnie-therapy was great. Lisa CNA was wonderful. Very caring for her patients.
Staff was very friendly and caring. Everybody did a great job.
I would stay here again if needed. Staff Recognition: all staff were caring.
Staff Recognition: I had a nurse on the night shift, her name was Alyssa and was exceptional and all the physical therapy group was great.
Staff Recognition: Lisa and the rest of the nurses.
Had a lot of fun and hard work in therapy. Staff Recognition: all
My overall care was excellent. I couldn’t have asked for anything to be better. Lisa started my day on a high pleasant note and Ronnie finished it the same way. My nurses were great. And if I have to do the other knee, I’ll be right back here. Thanks for all you did.
The Center for Joint Replacement and Revision was really outstanding! Our questions were answered, the therapy people were very caring. Staff Recognition: Ronnie, Hannah, Lauren, and Lisa on days! Everybody at St. Francis has been absolutely great! Thank you so much!
The nurses and therapists were good.
Staff Recognition: Ronnie PT, Dee PT, Hannah, Trenton, Lisa*, Morgan, Alyssa
The best you can get. Staff Recognition: Hannah, Ronnie, DD
Staff Recognition: My nurses Jane & Matt, my CNA Lisa go above and beyond to help everyone and the therapy group is fantastic too. I’m very impressed. I’m glad we picked Dr. Knight for our surgeon. He’s awesome!!!
Explained everything in a professional manner. All members worked in a professional manner.
All the staff were very nice and of course Dr. Knight was good surgeon. I just wanted to tell everyone thank you for helping me. God Bless y’all and Thank You very much. Staff Recognition: Hannah was very good person and caring. She helped me with everything I needed help with. Thank you.
All staff was awesome
Didn’t take the class, it was waved. Staff Recognition: The physical therapist and all the nursing staff were wonderful.
Best experience for such a major surgery! Staff Recognition: Ronnie, Hannah, Lisa great people, staff. Recommend to anyone, friend or foe.
Great experience, great and caring staff. Couldn’t have been better. Staff Recognition: Morgan, RN, Danielle, RN, Lisa, CNA***, Ronnie and entire rehab staff.
The whole place gave excellent care. I would recommend St. Francis to everyone. Staff Recognition: Ronnie, Hannah, Dee
I have felt very prepared and well cared for following my surgery. St. Francis facilities are so beautiful and kept so clean. It was a very comfortable environment for me. The staff caring for me on the floor was always prompt to my call button and always willing to help me to be comfortable. Staff Recognition: Ronnie is very personable and attentive to needs and very encouraging. Hannah did a great job with the TKR class in helping prepare me for my procedure.
Nursing staff and rehab staff were very good, professional, and caring. Staff Recognition: Hannah and Dr. Knight were excellent and it was so nice that he sent flowers.
The overall experience was perfect! Certainly glad that I had this surgery done. Staff Recognition: Lisa, Hannah, Mr. Smith.
Better than 1st time! Staff Recognition: All staff were excellent!
Everybody was very polite and very helpful to me.
Staff Recognition: Dr. Knight and all the nurses and therapists.
All was very good
Very good experience. Everyone was great!
Staff Recognition: Lisa King is wonderful
Staff Recognition: Mary Kate, Hannah, and Ronnie
All staff were very nice, couldn’t have asked for better care. Enjoyed my stay here. Staff Recognition: all of them!
Thank you. Staff Recognition: all
Staff Recognition: my day shift nurse and nurse aid were outstanding.
Staff Recognition: Ronnie
Staff Recognition: Alison the nurse has been great. Ronnie has also been very good. Dr. Knight went above and beyond Dr. expectations.
They were very helpful at therapy. Staff Recognition: Ronnie, Lisa King, Lauren.
PT staff was great. Staff Recognition: all were very good.
A great place for care and concern given. Staff Recognition: all our nurses and rehab personnel.
Whole staff was great but Ronnie was so cheerful and encouraging! Staff Recognition: Ronnie
Everyone did a fantastic job. Staff Recognition: the whole shift morning and night did an awesome job.
Excellent care. My nurses and therapists were kind and caring. Staff Recognition: Sawyer was so kind and caring, everybody was.
Staff Recognition: Lisa was great getting me up in the am. Sawyer was terrific.
Staff Recognition: Ronnie very good, all were very good at their job
Staff Recognition: Hannah and Dee very good attitude. Pleasant people. Very professional, happy people.
Praise for Dr. Lents & Staff
Very good-staff was dressed well and clean; fresh clothes everyday.
Everything was great. I was very satisfied.
Miss Lisa and Miss Dee were WONDERFUL. Love them! They were here the last time we had my right knee replacement. They are a blessing!
From beginning to end everyone was great. I could not ask for more. The best care I have ever had. This was my 14th surgery so I have a lot of experience at different hospitals. Staff Recognition: I can’t pick just one because every staff member was GREAT. I could not ask for more.
2nd go round for therapy. Your therapy department is awesome. Very patient and caring towards me, as well as nurses and CNAs. Staff Recognition: A special thank you to Ms. Diana, Ms. Alyssa, Ms. Stephanie, and last but not least Ms. Lisa. I give them all A+.
The staff were very good and attentive. Very quick to answer call lights and made certain my pain was controlled. Dr. Lents was very professional. I would recommend Dr. Lents and the whole team. Staff Recognition: Lisa was a pleasant person to wake up to. Also Hannah and Ronnie were great.
Dr. Lents has been my doctor for many years. I finally decided to do the surgery. It went very well! And I was very impressed by the day and night shift! Everyone was caring, friendly, and professional. Staff Recognition: Dr. Lents, Morgan, Lisa, Sawyer, Ron, and Hannah. Everyone was great, but they were special to me!
Thank everyone that helped us. We appreciate you all. God Bless you. Staff Recogntion: Lisa the aid, Matt, Sawyer, Alyssa went above and beyond. And of course Hannah.
The nurses and therapists were the best ever. Staff Recognition: I had absolutely no problem with anyone. I cannot brag enough about the nurses or the therapists.
Staff Recognition: Lisa King CNA has taken care of me through both of my surgeries and has to be the most caring and positive person a person could ask for. I love her and could take her home. Ronnie-PT, Hannah-Director, Dee-PT, they are all awesome and go out of their way to make sure I was well taken care of. Very caring and always polite.
Class before surgery was very informative. Therapists that came to my room 1st day of surgery was helpful to show how to get in and out of bed, how to use walker. Staff Recognition: David-RN, Lisa-tech was extra caring. All staff helped and were nice. Ronnie very informative and helpful.
Alyssa and Adrian were perfect with pain meds. Some of the other nurses gave them late, so ended up in pain because it wore off. However, it was crazy busy at the time and I think someone coded at one point so I was frustrated but didn’t take it personally. Staff Recognition: Ronnie, Nathan were awesome and helpful. Alyssa and Adrian were great, Alyssa always went the extra mile.
Ronnie, Hannah, and the entire team were very professional, personal, and informative. My experience was beyond satisfactory and I so appreciate everyone. Staff Recognition: Ronnie, Hannah, and Dee, thanks to you all. Dr. Lents is a God send…Thank you all…
Overall experience was good. Recliner in my room sucked, need new ones. Staff Recognition: Lisa was a joy every morning. Heather and Tracey did a great job too. Lisa is the MVP.
My experience was very pleasant due to staff who were all very polite and knowledgeable.
Very good care and all staff was great. Nursing staff was awesome. Staff Recognition: Ronnie in PT was such a great help and knew what he was doing.
Staff Recognition: Lisa was very efficient and caring.
Staff Recognition: I loved Lisa. She was cheerful, funny, and willing to do whatever to make me comfortable.
The therapists were very, very good
Staff Recognition: Hannah and Ronnie very good!!
Staff Recognition: Lisa, the whole staff was pretty good, Hannah, Sawyer, Mikayla.
Praise for Dr. Ritter & Staff
Excellent care! Excellent staff! We will highly recommend Saint Francis to our family and friends! Staff recognition: Dr. Ritter and all the staff that helped us! God Bless all of you!
I thought everyone was great. Enjoyed the people and the classes. Staff recognition: Amy-Ronnie-Baily RN.
GOOD JOB! Staff recognition: Amy, Matt, Ronnie, Dee
All of this was 5 star! Staff recognition: Lisa, Allison, Jane and Amy were all amazing. They provided me with great care during my stay. Ronnie did a great job helping me during physical therapy too!
Nursing staff was very good. Staff recognition: Heather and Linda
Just want to thank everyone involved that helped me in this process.
Excellent care and customer service.
These folks make a atough time easier to endure. Great facility, but the “low boy” toilest are horrible! Really! Knee and hip patients and to sit on a toilet that’s 10-12 inches off the floor!!! Staff recognition: Amy, Ronnie, Bailey, Lisa
Andrea-best nurse ever! Lisa-best.
This has to be the best experience with any healthcare agency. From the Doctor’s office thru hospital staff, everyone had a smile on their face and truly cared for me as well as all other hospital patients. I will definitely return here for any surgeries or acute illnesses. Staff recognition: Jessica RN, the nurse who had me last night as well as Jacinda, also NA’s Diana and Lisa. I love them all.
Good job by all.
Would recommend Saint Francis for services. Staff recognition: Morgan, Trent, Hannah, Ronnie, Amber and all other staff and Drs.
Excellent care from PT.
Staff recognition: Adrian RN, Lisa NA, Stephanie NA, Laura RN, Jen RN, Amy, Madison NA, Dee PT. Everyone was professional and caring. Thanks you!
Very quality therapy session. Therapist were knowledgeable and instructions were clear and concise. Staff recognition: Dee did a very good job!
Guidebook, class, preop surgery instructions for family-great; caring compassionate staff; positive atmosphere, nice rooms with windows. This experience has been amazing from start to finish. How can a total hip replacement surgery be such a positive experience?! Staff recognition: Dr. Ritter, Ms. Amy!!!, Lauren RN, Jane RN, Lisa NA and a couple of young women whose names I can’t remember. Top notch experience from start to finish.
Was extremely pleased with everything-service, staff, doctors, room all excellent! Staff recognition: Thoroughly enjoyed Amy. She was personable, informative and helpful in every way!
Thanks for giving Emelia (granddaughter) some pointers. Staff recognition: Ronnie and Amy
Staff recognition: Amy, Ronnie, Anne, Lisa, Jess and Jacinda
The staff at Saint Francis was excellent and went above and beyond their duties. We would recommend them to anyone who would ask our opinion of this facility.
They were all good.
Staff Recognition: All, Hannah+
Up to this point in time, it has been beyond belief how this facility and staff could make major surgery turn out to be like pulling a splinter from one’s finger. Thank you for all that you have done. Staff Recognition: Each and every one on my team were excellent professionals.
Staff on the floor and PT were excellent, especially my CNA Lisa! Staff Recognition: Lisa-CNA on days was fantastic!
Have had a very good experience, enjoyed my stay. The staff was excellent. They had me completely prepared for all this. Staff Recognition: My doctor, my therapist, all of them. Everybody was great. It was all good.
The whole staff was very professional and caring, enjoyed each member! They were so helpful in all issues that came about! Dr. Ritter was very thorough when explaining the knee replacement surgery. If I was to rate overall, 10+. Staff Recognition: Lisa, but they were all excellent.
Thank you Thank you Thank you
Staff Recognition: All were very good
Very friendly and knowledgeable. Staff Recognition: all
The care and therapy went above and beyond their normal duties. Felt very safe and cared for. Staff recognition: Ronnie, Hannah, & Lisa
All staff & doctors were very professional and personable. Staff Recognition: All did a fantastic job.
Food was delicious! Happy with the care I received! Nursing staff was the best!
All were very good to me and caring. I thank you all for everything. Love to you all!
I’m so glad I had caring people to take care of me from pre op to physical therapy. God Bless all of you! Thank you! Staff Recognition: Thank you. All y’all guys!
Had heard very good remarks about everyone from previous patients and I can say they were even better than expected. Staff Recognition: All are excellent. Ron and Hannah were super.
Staff Recognition: Lisa-tech, Hannah-therapy, Charlene-nurse.
Staff Recognition: CNA Lisa-Superstar! Alison, Jane, Ronnie, Hannah, everyone was just fabulous.
Very pleased with everyone at St. Francis. Staff was very helpful and did a great job. Dr. Ritter is great. Staff Recognition: They were all very good and helpful.
Staff Recognition: The staff are awesome. All of them. Great team.
Well prepared-helped as much as they could. Staff Recognition: They were very well prepared and helped each and every one. Hannah was very gracious and well prepared.
Staff Recognition: Lisa and Ronnie
Good-Great care by staff. Staff Recognition: Matt, Savana, Lisa, Ronnie, and Physical therapy staff.
Everyone did a great job, very helpful in every way. Staff Recognition: CNA Lisa-happy, cheerful, ready to do all and anything. Told you every step she was doing. A very nice person.
I felt that everyone was very helpful, courteous, pleasant. Staff Recognition: Ronnie, Lisa, Morgan, Alisha, all the night staff. Can’t remember names.
Very attentive to nausea [but] had none. Staff Recognition: All were super, very professional.
Everyone was very helpful, kind, and very friendly. You have a very good staff.
The staff was excellent, the orthopedic wing is amazing and set up great. Excellent care by all.
Staff Recognition: Kristen
The staff were professional, caring, and went the extra mile to make sure I was taken care of. Staff Recognition: all of them, I’m terrible with remembering names.
Very professional group of people. Always courteous and willing to help. Thanks for a job well done. Staff Recognition: can’t remember all names-all of them.
All staff took very good care of me. All needs and wants were taken care of. Thank you.
You guys are great. My second time here and if necessary down the road, I’ll see you all again.
Everyone was very helpful and welcoming, which I knew they would be. Thank you so very much.
Nursing was excellent.
Ron the therapist was a pleasure.
Staff Recognition: Dr. Ritter and his staff are great!! Morgan is a great RN!!
Dr. Ritter is very professional and explained what to expect. The PTs were very well organized, courteous, and helpful. Well pleased. Staff Recognition: Dr. Ritter
My hip feels better already. Staff Recognition: Lisa-the lady that helped me get dressed, and Ronnie at therapy.
Wonderful help from everyone. Staff Recognition: Lisa was wonderful
Everything went well. I am not in as much pain as I expected. Staff Recognition: all of them were very good at what they do.
Everyone was fantastic. Very professional and went above and beyond.
Very good, positive care from all staff/therapy. Thanks to everyone. Staff Recognition: Lisa was a breath of sunshine. Ronnie was very encouraging and patient.
Staff Recognition: Heather is an excellent and caring nurse. Makes you feel comfortable and she is super efficient. Everyone was very kind and helpful. We love St. Francis.
The nursing staff and therapist were top notch professional. Staff Recognition: Miss Lisa is always very upbeat! She does everything with no complaints. Always cheerful.
Every aspect of my experience here was excellent. Staff Recognition: Ronnie
Staff Recognition: Hannah and Ronnie in therapy. All the staff that took care of me on 10/1 and 10/2 in room 3002.
Jen, Jane were so nice to me. I thought they were angels.
The staff was wonderful at the hospital and doctors office.
All the care here was awesome. Every person that I have come in contact with has been very caring, very professional. Attitude was wonderful, it meant so much. I highly recommend this hospital. Thank you for every thing. You all have helped me so much and being kind was so important to me! Staff Recognition: I loved them all!!! Great staff. Lisa stands out with her positive personality. Thank you again.
Everyone was friendly and professional. All of my needs, wants, and expectations were taken care of. Staff Recognition: Kayla, Lisa, Alison
Very helpful staff (excellent)!! Just missed t-shirts (I think I’ll be ok though). Staff Recognition: all the staff were great. Thank you!!
All persons I encountered were very good professional, knowledgeable, helpful, caring, and receptive to questions. Very good prep and post op program. Floor nurse Kayla especially helpful to keeping my pain and nausea controlled. Exceptional program carried out by excellent people! My second hip experience here. No suggestions for improvement. Staff Recognition: Ronnie and Dee therapists and nursing staff to room 3014. Also, pre op teacher Hannah. Didn’t get names of case manager and other ancillary staff.
The only thing that wasn’t quite there-I forgot to ask for pain meds an hour before therapy. Staff Recognition: they were all very professional, caring, and did their best to make my stay comfortable and send me home knowledgeable and ready to be on my own (with my coach of course). Thank you all!! Couldn’t do it without Hannah!
I was cared for very well! Staff Recognition: Lisa, Patrick, Krystina, Hannah, Ronnie, Linda, and Cynthia.
Nursing staff was very good. Therapy staff was caring in every effort to help complete therapy as required. Staff Recognition: Lisa King-very good, caring, works hard! Ronnie says he is my favorite!
Staff Recognition: Lisa is a great nurse, Ronnie was super also!
Staff was very nice and helpful-all staff. Pre op class was very, very helpful. Staff Recognition: Lisa, David, and Diane.
Your entire staff is awesome. I’d love to take them home with me. Staff Recognition: All the CNAs that worked the shifts I was there. Great group of ladies, very caring and professional.
I feel I was given the best of care. You have a great team.
Very pleasant staff. Staff Recognition: Ronnie in therapy was very nice.
Everyone was caring and compassionate. Meals were excellent. Staff Recognition: Lisa was a joy to be around. Very outgoing. You can tell that she loves her job and cares for her patients.
Very impressed with professionalism and friendliness/compassion of all the staff at St. Francis and Dr. Ritter. Staff Recognition: Lisa Miller, Lisa, Dee, Hannah, Ronnie, Morgan, Amber, Tracey. I had an excellent experience!
I felt care for me was excellent-everybody was very attentive and took care of all my needs.
Every person on staff at Saint Francis and surgeon’s staff acted very professional. Dr. Ritter prepared me very well for my surgery.
Very compassionate crew and hard working! Appreciate everyone! Staff Recognition: Ronnie!
I could not have asked for better care. Staff Recognition: all the staff was very professional. I was treated very well by all.
Everyone of the staff was very, very nice. I thank you all so much.
Everyone in therapy good. Staff Recognition: Ronnie was excellent.
Very nice accommodations. Everyone was very helpful and responsive. Rooms were large and comfortable. Thank you for helping with the bedding for my husband.
Wonderful staff all the way around. Staff Recognition: Lisa
The entire staff was very good! Everyone seemed to like their job. Staff Recognition: all
Your nursing staff-actually the entire hospital staff-was well trained, effective, caring, polite, and solicitous. Thank you! Good job! Kuddos to you HR and training department! Staff Recognition: Trisha, Lisa, Trenton, Lauren, Hannah, Ronnie, and everyone who cared for my room. Dr. Ritter!!! Dr. Conway!!!
Awesome staff. Super nice and understanding. Staff Recognition: therapy staff! Amber was very good with me and patient is the big one. Stayed on top of my meds. Everyone and everything!
Staff Recognition: Ms. Lisa Marie, Adrian, Dr. Ritter, and all staff nurses. Class teacher super!
Appreciate the nausea medicine. Staff Recognition: Alison, RN and Ronnie PT
I was treated very well, thank you! Staff Recognition: All were well!
Dr. Ritter and Lisa FNP are fabulous. The care of staff was excellent. PT care excellent. Staff Recognition: Lisa, David, Ashten, Kyla, Ronnie and Hannah were very caring and knowledgeable. In fact, all the employees at Saint Francis are exceptional.
Great service, friendly staff, everything was done in a timely manner! Thank you! Staff Recognition: Hannah does a great job as joint care coordinator, keeps everything running smoothly, is very caring and friendly. All the nurses and therapists, CNAs were great!
All these people went above and beyond. Very pleased with care I was given. Staff Recognition: Pre op-Susan, Karen, Cindy. Lauren, Stephanie, Alyssa, Lisa, Ronnie, and Charly.
Everyone was very nice and professional.
This is my second knee replacement. Very happy with results so far. Staff Recognition: Everyone I came in contact with was polite, kind, & friendly. Nursing staff very helpful, as well as therapy staff. I really appreciate all the teamwork for my stay and able to go home!
Staff Recognition: All very good.
Great hospitality. Thanks for the flowers, my first! Staff Recognition: Everyone was great and professional.
Excellent care, very professional staff. Staff Recognition: Alyssa, Hannah, Alison, and Ronnie were excellent.
Staff Recognition: Nurses are true professionals. Staff Recognition: Thanks Lisa for not letting me fall backwards when I passed out!
Really appreciate all the staff!
We will see you in a few months for left knee. We love you! We loved everyone, PT was great as well. Thank you!!
Staff Recognition: They were all good
Improved surgery procedure and recovery. Staff Recognition: Alison, Trisha, Lisa
All staff was wonderful! Great care all around! Staff Recognition: Ronnie, Hannah, Andrea, Dee, and Maci Jo were awesome! Lisa was incredible!!
I recommend St. Francis and staff to everyone. Staff Recognition: Everyone
It was very good.
I received very good care while I was here.
Caring staff. [I] felt safe. Pain med request promptly administered. Nothing but compliments. Staff Recognition: Matt, Hannah, Danielle, and Lisa
Staff Recognition: Ronnie and Diane were very good, really nice, caring, and gentle.
Staff Recognition: Lisa and Ronnie
I loved it at [the] hospital. Everyone was very nice and kind. Staff Recognition: the lady who helped me to clean up. Can’t remember her name. The nurses were excellent.
Staff Recognition: everyone in physical therapy (Ronnie, Adam, Dee, Callie, Hannah), Lisa King, Diana Held.
Everything was good. No complications. There is no better place to be.
Very clean and very nice nurses. Staff Recognition: nurses
I feel Dr. Ritter was very professional and cared about his patients. I was very happy that he had his patients do the Iovera for pain. Everyone in the hospital were very nice and accommodating. Overall it was a good experience. Staff Recognition: Callee
This was my second hip surgery by Dr. Ritter. Base on the movement I’m having with the second hip surgery, I feel that this surgery (left hip) will be like the first surgery, which was super. Staff Recognition: all were professional
Liked the classes. Haven’t been a patient in a hospital for 30 years and surprised by the kindness and concern. Staff Recognition: Lisa who got me up this morning, bathed, and help dress-a wonderful personality.
Staff Recognition: Lisa and Hannah
Everyone was so nice. Very friendly and helpful. Staff Recognition: everyone was great!
Very pleased with the whole thing start to finish.
Staff Recognition: David Riley was exceptional. All the staff were very good.
The entire nursing staff were most sympathetic and attentive, especially with regard to my pain level. Staff Recognition: Marisa, my night time nursing assistant, was so understanding with my bathroom issues seemingly every hour after the surgery. She is so sweet!!
Everyone was very helpful. Staff Recognition: Lisa, Jenn
Praise for Dr. Schafer & Staff
The staff was very helpful. Everyone was very pleasant. This was a great staff.
My sons and I thought all the staff was very professional.
Trust, care, concern, patient wellbeing were priority with Dr. Schafer, Amy, Rehab and the fabulous nurses. I felt like they truly had my best interest at hand. This is truly a healing place. Staff recognition: I would have to line them all up in a row so I wouldn’t forget anyone. This is a positive atmosphere and healing occurs because of the staff’s attention to the needs (physically and emotionally) of their patients. I was impressed with how they all helped each other. GO TEAM!
Staff recognition: Amy was very thorough/excellent; Dr. Schafer did an amazing job. Ronnie very good! Lisa was terrific/very helpful. Morgan very good!
Amy is very dedicated, professional and assisted me understanding everything. Ronnie is very caring and making sure we do PT correctly. The music overhead is awful!!!
Very good care. Everyone very helpful.
Dr. Schafer is the best joint replacement doctor in the area! The staff was so positive.
I felt the staff was kind and caring. I chose Saint Francis for this particular reason. They made me fell accepted. All of the staff that covered my care were great. Staff recognition: A big shout out to Lisa and Diane for their kindness and patience.
Nursing staff needs some training for deaf patient who could not hear speaker or control remote caller. Not dependable speaker all the time. Staff recognition: Therapist Christina, Nurse Matt, also adorable Lisa
Everyone was great, all of them.
Excellent program. This is the 2nd knee replacement and I would’t have thought about going anywhere else to get this procedure. Staff recognition: Lisa is a tremendous asset to your staff.
Everyone was wonderful. Staff recognition: Lisa, Ronnie, Chelsea, Amy
Best people ever-very caring about their patients. Staff recognition: Amy, Ronnie; Lisa on the floor & staff (EXCELLENT).
This hospital in a whole group was wonderful and professional. Very nice clean facility. Staff recognition: Dr. Schafer is great! Lisa-how wonderful she is. So good at her job. She deserves a raise! She puts all her heart in her job. We so appreciate her.
Very satisfied from preop to therapy. Very professional, efficient staff. Staff recognition: Dr. Schafer is the best. Amy very professional. Nurses and NA’s took the best care of me. A+ to all of them Lauren and Lisa were especially top notch.
Staff recognition: Amy and Ronnie
Outstanding. Jess truly seemed to be determined to solve all concerns. Neil in surgery waiting room spoke with compassion and care. Amy, you helped us tremendously! Can’t thank you enough for everything!
Staff recognition: Jess, Lisa, Neil, and Amy
Most everyone was kind and considerate. Lisa King was a joy to be around.
Everything explained well. Very polite and professional, some of the best. Staff Recognition: Great staff!!
The staff was well and good to us. Staff Recognition: they all did good.
Staff Recognition: Lisa
Very satisfied with service and the professionalism of staff. I’ve been in St. Francis many times before and the services keep improving. Staff Recognition: Ronnie in PT and all the nurses that cared for me. Excellent job. Ronnie for the male, Hannah for the female. Kudos for all!!
All were very good and professional.
The staff was excellent and helped us get into long term inpatient rehab to prepare us to go home. Our care was excellent. Staff Recognition: Our PT “Ronnie” really helped us understand what to do.
Very happy with Dr’s office right through the surgery and all of the staff. Staff Recognition: Carol in the MRI department, Nursing staff on floor, also pretesting nursing and therapy staff.
Everyone was really nice. I was lucky to have had all the ones I had. Staff Recognition: CNA Lisa
Staff Recognition: Several were exceptional. Lisa’s cheerfulness was really inspiring. John in PT gave positive Kudos as we worked. Philip was gentle.
Staff Recognition: The nurses were very good & so was physical therapy.
The team did very well with me. We enjoyed the ice cream. Staff Recognition: Mr. Ronnie is very nice & Ms. Hannah too.
Excellent care, excellent people. Lisa was excellent. Everyone was very good. In PT, Ronnie deserves an A+, also Hannah.
Staff on the floor was great. Staff Recognition: Ronnie, Lisa, Hannah
Staff Recognition: All staff in physical therapy great. Little bubbly Lisa was very good, got him dressed, and prepared for the day. Such a joy.
Myself and my husband have been “VERY PLEASED,” well taken care of, and felt very safe in everyone’s care for us. A+++. Everyone very compassionate. We would highly recommend this place and any and all of the staff. Thank you all for all of your hard work, your care, and love. Staff Recognition: Per husband, Everyone deserves a raise, no joke.
Staff Recognition: all
My whole experience with you all has been excellent
Everybody was great with their instructions.
Much better experience than I thought it would be. Staff Recognition: all
Very good sessions. Staff Recognition: all staff
Was taken very good care of. Therapy was great. Staff Recognition: Lisa King is super
Staff recognition: Love Lisa Marie and Marie. So spunky an enjoyable. Physical therapist wonderful.
It was hard work but, no pain no gain. Staff recognition: Ronnie, Christina, Dee, Terri
Very pleased with all the help I have received.
Everyone was great. Took care of all my needs. I loved them all.
Very professional and caring staff! Absolutely excellent care! Staff Recognition: Lisa, CNA (excellent, the best), Violet-pre op, All RN’s, Alyssa, Chelsea, and our first one (can’t remember her name). Ronnie, Hannah, Dee.
All PT staff very nice and helpful. All staff very nice and helpful.
Staff Recognition: Lisa! She is remarkable! She is always perky, cheerful, and knows how to help me without me even asking her. Also, Hannah & Ronnie are great to work with-very helpful and caring.
Staff Recognition: Hannah, Ronnie, and all therapy class very good. Lisa and Morgan on the floor (all excellent).
Good experience all the way around.
Thank you for a very good recovery time. Staff Recognition: Everyone!
They were all good, helpful, and friendly.
Staff Recognition: Lisa! And everyone!
So proud of the surgeon and the work he did. Staff recognition: Everyone in therapy was great.
I had an overall good staff looking after me. Staff Recognition: the whole PT crew, Maci, Trenton, Mrs. Lisa, Patrick, Ryan, Adrian.
Everyone was very friendly and helpful. Staff Recognition: Lisa and Morgan.
Everyone was exceptional. The nurses especially Danielle B and Kayla were wonderful. Lisa King is a rare gem-she couldn’t have been better. I could not have imagined a better stay and I feel well prepared to continue to heal at home thanks to the great care I received in the hospital. I’ll be back for left knee. Staff Recognition: Danielle B., Kayla, Lisa King, Evelyn, Ronnie and all the PT staff. I don’t remember much of day 1, but the recovery nurses were all excellent.
All the therapy team was wonderful and kept the atmosphere encouraging. Staff Recognition: Ronnie the therapist was excellent-his professionalism showed both concern and encouragement.
I’m very satisfied with Dr. Schafer, the nursing staff, the PT staff, admissions, and housekeeping. Staff Recognition: Alison, Danielle, and Dr. Schafer.
Ice Cream-great idea! Physical Therapy groups-great idea! Staff Recognition: Ronnie (knowledgeable, caring, supportive), Trenton, Adrian, Tracey.
All is good. Staff Recognition: Dr. Schafer, Amanda with Dr. Schafer, nurses and helpers on floor, Ronnie at therapy.
Thank you for your care. Staff Recognition: Lisa was a very caring person.
Love the staff. Staff Recognition: Ronnie
Staff Recognition: Ronnie is the best! Kaylee is great!
Staff Recognition: Lisa, Lisa, Lisa!!!
Thank you for everything! Staff Recognition: Ronnie was amazing! All staff was amazing. Lisa the CNA is great.
Staff Recognition: Lisa the CNA was awesome!!! They were all great though
Great staff and Doctor. Staff Recognition: Ronnie and all staff.
Staff Recognition: All of the nurses were very good. They would do everything they could for you. Hannah was good at helping me get the things I needed at home and Anne at setting up next appointments. Everyone on the staff was very helpful.
Staff Recognition: Everyone was great!
Obviously all staff are experienced and well prepared for all stages of care. I never felt unsafe or unsure. Appreciate the flowers from Dr. Schafer. Staff Recognition: Lisa-the aide on the floor. Adrian and Sawyer. All went above and beyond expectations.
Very helpful staff! Responsive and caring and smiling. No disappointments! Staff Recognition: all good!
Even though I was in the hospital, my time in here was wonderful because the nurses were wonderful.
Excellent nurses, CNA’s, and PT’s. Everyone wonderful. Staff Recognition: all of the them
Staff Recognition: Lisa and Matt were great nurses and very personable. Hannah is very good at her job and very helpful.
Staff Recognition: Ronnie, Anne, and Hannah
Appreciated all involved-very good. Staff Recognition: all
I like therapy and the personal attention. Staff Recognition: Hannah, Lisa, Ronnie, Dee Dee, Maci.
Staff Recognition: Lisa the CNA very friendly “smiles all the time”
I was very well satisfied with my care. Everyone I came in contact with was so willing to help me. I never met anyone with a down face. It was a good experience on my first major surgery and fist time to spend the night in the hospital. Overall, a great experience. Staff Recognition: I wish I remembered the names I would like to. Hannah Dirnberger and Ronnie from therapy are two! There are others from preop, recovery, and the nursing staff, but didn’t remember those names. A big thank you to all.
The staff is wonderful!! Staff Recognition: CNA Lisa was so bubbly
Praise for Dr. Waliullah & Staff
Hospital staff was very good.
Enjoyed time with all of you. Thanks. Staff recognition: Amy and Lisa.
Overall, everyone was very helpful.
Everyone went out of their way to be nice and helpful.
All staff were great, helpful, courteous. My only complaint was the waiting room to register and the bathrooms there were very dirty. Staff Recognition: CNA Lisa was fantastic.
Everyone connected with St. Francis was great!
The good was great. Staff Recognition: Hannah, Ronnie, Jane, Dee and Joleen. This therapy staff was great to work with. Nursing Staff: Morgan Hileman, Makenzie (helper to Morgan), Karen, Andrea.
Need lift chair before coming home.
Staff Recognition: PT and night nurses.
Lisa is one of the most compassionate workers I had. She’s a jewel! Everyone has been very helpful and accommodating. I would recommend SFMC to anyone needing a hospital stay and especially joint replacement. Staff Recognition: Lisa-CNA, Linda-RN, Mary-RN, Ronnie-PT, Dee-PT, Taylor-RN, Hannah-Joint Coordinator, Anne-Case manager.
All staff was very professional and extremely attentive to all needs and concerns. Listened to all concerns, all asked questions to make sure my concerns and needs were met. Staff Recognition: Alyssa-RN, Krystina-RN, Lisa-CNA, Nate-therapist, Ronnie-therapist, Dee-therapy, Hannah-RN surgery instructor.
Staff Recognition: Nurses and CNAs that worked 8/13/19 on day shift.
Staff Recognition: Lisa-just loved her. So outgoing, understandable, caring, down to earth person.
I was very impressed with the nurses. The therapy workers were very good and prepared. Dr. Wally did a good job on my knee. He has a very professional manner. Staff Recognition: Lisa, Hannah, Scott
Staff Recognition: Lisa was very uplifting. Hannah taught a great class-very informative.
I was very satisfied.
Staff Recognition: Lisa the CNA was amazing. Cheyanne was also very helpful, caring, and professional.
Very best care. All the staff friendly and helpful.
Surgery was due to an accident, so pre-op classes weren’t taken. However, everyone has gone out of their way to be kind, professional, and ensure that I was as comfortable as possible. They always had a smile on their faces and seemed happy to help me. Staff Recognition: Everyone at PT was so encouraging and easy to work with! Matt, Jane, Diane, Madison-all of my nurses deserve a raise-they were so sweet to me and my family.
Well Prepared for transition to surgery, post op, then discharge home. Dr. Waliullah excellent. Staff Recognition: Ronnie PT, Lisa CNA, and Alyssa RN excellent!!!
Well satisfied with staff-caring, attentive. Staff Recognition: Lisa and Morgan. These ladies are caring and professional.
SFMC was very professional and took care of my needs. The nursing staff and therapy department were A++++++++! I highly recommend St. Francis! Staff Recognition: all of them!
So amazed by my surgery and progress. Was nervous, very anxious before surgery. All the staff was great. Dr. Waliullah was so calming and knowledgeable! I would recommend St. Francis to anyone needing surgery. Dr. Waliullah even sent flowers. Thank you! Staff Recognition: Ronnie in Physical therapy, several others that helped me but I don’t remember their names, sorry!
Staff Recognition: Ronnie was very good.
Our first evening and day after surgery were great. Everyone was very attentive and there when we needed them. Staff Recognition: Lisa the CNA was amazing. She was absolutely wonderful and we appreciate her willingness to help and her wonderful upbeat attitude.
The staff and other patients were very good and pleasant. Thank you. Staff Recognition: all of them.
We were very satisfied with the cleanliness of this hospital. Every person that we came into contact with was very pleasant, cheery, and seemed as though they really cared about our well being. We could not remember all the names but they all were great. We were especially pleased with our surgeon, Dr. Wali. He was pleasant, listened to our needs, and did a fantastic job! Staff Recognition: Lauren, Lisa, Ronnie, Charly, Angie, Hannah.
Staff Recognition: Lisa
Staff Recognition: All the staff were phenomenal
Everyone was caring and did their best. Very pleased.
Staff was very helpful and wonderful to work with. Staff Recognition: everyone
I had a really great experience. I was well prepared by Dr. Waliullah and the pre op class. Lisa took excellent care of me on the floor after surgery. Sawyer was very helpful and on the ball. Staff Recognition: Lisa, Sawyer, Ronnie PT, and Hannah Dirnberger.
Everyone on this floor was excellent, very pleased. Thank you! Staff Recognition: Lisa, day nurse, and food service.
Staff Recognition: Alyssa, Jane, all floor staff, Ronnie
Very good hospital. Staff recognition: Trent in PT, actually the whole physical therapy group that helped me on 1/27. Everyone that helped me, even my doctor. Ronnie was good and so was Chelsea.