Learn about patient experiences in their own words:
Staff recognition: Amy, Ronnie, Morgan RN
Very caring and clean place. Got to room fast when I called.
Thank you! Staff recognition: Lisa (NA), Amy, Ronnie, Hannah
Loved the therapy. Ronnie was great. Amy was so upbeat.
From beginning to end, everyone was great. I could not ask for more. The best care I have ever had. This was my 14th surgery so I have a lot of experience at different hospitals.
Overall, it was not very good but perfect!!!!
Up to this point in time it has been beyond belief how this facility and staff could make major surgery turn out to be like pulling a splinter from one’s finger. Thank you for all that you have done. Each and every one on my team were excellent professionals.
Everything explained well. Very polite and professional. Staff some of the best.
Each and every one here at Saint Francis hospital was exceptional, professional, and awesome. So happy I chose Saint Francis.
Very satisfied with service and the professionalism of staff. I’ve been in Saint Francis many times before and the services keep improving.
Have had a very good experience, enjoyed my stay. The staff was excellent. They had me completely prepared for all this.
Everyone went out of their way to be nice and helpful.
Treated extremely well & would recommend this hospital to anyone!
The whole staff was very professional and caring, enjoyed each member. They were so helpful on all issues that came about! My surgeon was very thorough when explaining the knee replacement surgery. If I was to rate overall, 10+
Praise for Dr. Knight & Staff:
All the staff was very personable and helpful.
All staff was excellent!
Lisa K is awesome in every way.
They were all great!
Lisa was very good. Jane and Ronnie and Amy-you all are the best.
Thanks a lot and good luck.
Amber was the greatest! Very professional & caring.
Everybody very professional and did their best to ease my pain. Staff recognition: Lisa, Ronnie, Dee
Staff recognition: Lisa, Paige, Dee, Amber
Staff recognition: Lisa, Mary, David, Ronnie and Amy
Staff recognition: Jane Ellen
Praise for Dr. Lents & Staff:
Very good-staff was dressed well and clean; fresh clothes everyday.
Everything was great. I was very satisfied.
Miss Lisa and Miss Dee were WONDERFUL. Love them! They were here the last time we had my right knee replacement. They are a blessing!
Praise for Dr. Ritter & Staff:
Excellent care! Excellent staff! We will highly recommend Saint Francis to our family and friends! Staff recognition: Dr. Ritter and all the staff that helped us! God Bless all of you!
I thought everyone was great. Enjoyed the people and the classes. Staff recognition: Amy-Ronnie-Baily RN.
GOOD JOB! Staff recognition: Amy, Matt, Ronnie, Dee
All of this was 5 star! Staff recognition: Lisa, Allison, Jane and Amy were all amazing. They provided me with great care during my stay. Ronnie did a great job helping me during physical therapy too!
Nursing staff was very good. Staff recognition: Heather and Linda
Just want to thank everyone involved that helped me in this process.
Excellent care and customer service.
These folks make a atough time easier to endure. Great facility, but the “low boy” toilest are horrible! Really! Knee and hip patients and to sit on a toilet that’s 10-12 inches off the floor!!! Staff recognition: Amy, Ronnie, Bailey, Lisa
Andrea-best nurse ever! Lisa-best.
This has to be the best experience with any healthcare agency. From the Doctor’s office thru hospital staff, everyone had a smile on their face and truly cared for me as well as all other hospital patients. I will definitely return here for any surgeries or acute illnesses. Staff recognition: Jessica RN, the nurse who had me last night as well as Jacinda, also NA’s Diana and Lisa. I love them all.
Good job by all.
Would recommend Saint Francis for services. Staff recognition: Morgan, Trent, Hannah, Ronnie, Amber and all other staff and Drs.
Excellent care from PT.
Staff recognition: Adrian RN, Lisa NA, Stephanie NA, Laura RN, Jen RN, Amy, Madison NA, Dee PT. Everyone was professional and caring. Thanks you!
Very quality therapy session. Therapist were knowledgeable and instructions were clear and concise. Staff recognition: Dee did a very good job!
Guidebook, class, preop surgery instructions for family-great; caring compassionate staff; positive atmosphere, nice rooms with windows. This experience has been amazing from start to finish. How can a total hip replacement surgery be such a positive experience?! Staff recognition: Dr. Ritter, Ms. Amy!!!, Lauren RN, Jane RN, Lisa NA and a couple of young women whose names I can’t remember. Top notch experience from start to finish.
Was extremely pleased with everything-service, staff, doctors, room all excellent! Staff recognition: Thoroughly enjoyed Amy. She was personable, informative and helpful in every way!
Thanks for giving Emelia (granddaughter) some pointers. Staff recognition: Ronnie and Amy
Staff recognition: Amy, Ronnie, Anne, Lisa, Jess and Jacinda
The staff at Saint Francis was excellent and went above and beyond their duties. We would recommend them to anyone who would ask our opinion of this facility.
Praise for Dr. Schafer & Staff:
The staff was very helpful. Everyone was very pleasant. This was a great staff.
My sons and I thought all the staff was very professional.
Trust, care, concern, patient wellbeing were priority with Dr. Schafer, Amy, Rehab and the fabulous nurses. I felt like they truly had my best interest at hand. This is truly a healing place. Staff recognition: I would have to line them all up in a row so I wouldn’t forget anyone. This is a positive atmosphere and healing occurs because of the staff’s attention to the needs (physically and emotionally) of their patients. I was impressed with how they all helped each other. GO TEAM!
Staff recognition: Amy was very thorough/excellent; Dr. Schafer did an amazing job. Ronnie very good! Lisa was terrific/very helpful. Morgan very good!
Amy is very dedicated, professional and assisted me understanding everything. Ronnie is very caring and making sure we do PT correctly. The music overhead is awful!!!
Very good care. Everyone very helpful.
Dr. Schafer is the best joint replacement doctor in the area! The staff was so positive.
I felt the staff was kind and caring. I chose Saint Francis for this particular reason. They made me fell accepted. All of the staff that covered my care were great. Staff recognition: A big shout out to Lisa and Diane for their kindness and patience.
Nursing staff needs some training for deaf patient who could not hear speaker or control remote caller. Not dependable speaker all the time. Staff recognition: Therapist Christina, Nurse Matt, also adorable Lisa
Everyone was great, all of them.
Excellent program. This is the 2nd knee replacement and I would’t have thought about going anywhere else to get this procedure. Staff recognition: Lisa is a tremendous asset to your staff.
Everyone was wonderful. Staff recognition: Lisa, Ronnie, Chelsea, Amy
Best people ever-very caring about their patients. Staff recognition: Amy, Ronnie; Lisa on the floor & staff (EXCELLENT).
This hospital in a whole group was wonderful and professional. Very nice clean facility. Staff recognition: Dr. Schafer is great! Lisa-how wonderful she is. So good at her job. She deserves a raise! She puts all her heart in her job. We so appreciate her.
Very satisfied from preop to therapy. Very professional, efficient staff. Staff recognition: Dr. Schafer is the best. Amy very professional. Nurses and NA’s took the best care of me. A+ to all of them Lauren and Lisa were especially top notch.
Staff recognition: Amy and Ronnie
Outstanding. Jess truly seemed to be determined to solve all concerns. Neil in surgery waiting room spoke with compassion and care. Amy, you helped us tremendously! Can’t thank you enough for everything!
Staff recognition: Jess, Lisa, Neil, and Amy
Most everyone was kind and considerate. Lisa King was a joy to be around.
Praise for Dr. Waliullah & Staff:
Hospital staff was very good. Food truly sucked.
Enjoyed time with all of you. Thanks. Staff recognition: Amy and Lisa.